As the business world becomes increasingly competitive, retaining people and promoting engagement has never been more crucial. Employee retention rates are rapidly declining as they seek greater job satisfaction and a sense of purpose in their careers. This is where HR platforms come in handy.

HR platforms are technological tools companies use to assist with various human resource functions, including recruitment, onboarding, people training, and payroll management.

In this blog, we will discuss 5 new and innovative ways HR platforms can engage and retain employees.

1. Personalise Employee Training 

With HR platforms, employers can create personalised training modules for their people. This means that they can learn about the company’s products and services, culture and values, complaints handling, and how to improve their skills. However, personalised training can make your people feel valued, appreciated, and invested in the company’s success.

Technical training can be delivered engagingly and interactively, fostering a sense of community among workers. Therefore, a sense of loyalty and motivation, resulting in decreased turnover and increased engagement levels.

2. Create an Internal Communication Hub 

HR platforms have the functionality to create a communication hub solely for internal communications. With an intranet system, information such as holidays, company news, upcoming events, and new products can be quickly and easily shared to employees.

A central hub can make communication faster and more efficient, encouraging people to check and connect with their colleagues. Hence, collaborative work becomes possible, and employees can stay updated and incentivised to remain with the company.

3. Incorporate Social Recognition and Gamification 

HR platforms have various features that can help managers gamify team-building efforts or accomplishments.

People are more likely to strive for excellence if they know that the greatest performers will be publicly recognised and others will be encouraged to follow in their footsteps. Thus, we can achieve this through gamification and recognition, where we give gift cards, arrange lunch outings with colleagues, or offer internal priority to the winners. Improved self-perception and social connectivity reward engaged employees, making them more motivated.

4. Use Chatbots for Information Assistance 

Chatbots can automate the people information process, making the process efficient and engaging for staff. Likewise, easy access to answering FAQ’s are essential for your people and being able to respond quickly, in a personalised way can impact satisfaction levels.

Additionally, there is the convenience of accessing real-time information through the chatbot interface, which provides an instant response that saves your people time searching for answers.

5. Use Feedback Surveys in HR Platforms 

HR platforms also support user/employee feedback initiatives. Give them a regular feedback survey overall to understand their satisfaction.

You can design these surveys to cover a wide range of topics. For example, you can understand how your people feel about their working conditions or their satisfaction level with the company benefits programme. Seeing that, company leaders are identifying growth areas and could address the needs of your people.